The rates of hire, delivery and collection will be specified in writing in the form of a quotation. Verbal estimates may be given as a guide only and may be varied in writing at a later date.

Ice Cold Rentals reserve the right to remove refrigeration from hire if the customer fails to meet the payment terms specified in the quotation. The period of hire commences on the day that the refrigeration leaves our site and continues until the unit is off hire: both days being included in the period of hire.

The trailer must be sited on a flat and level hard standing base provided by the customer. If the trailer is to be situated in a building or marquee, then adequate ventilation must be available to maintain an ambient temperature of no more than 22 degrees centigrade. The mains power socket must not be more than 12 metres from the unit using a 13amp cable or 25 metres from the unit using a 16amp cable. Failure to observe this condition may result in damage to the unit which will be charged to the hirer.

All units are cleaned and checked prior to the date of hire. The hirer must monitor the temperature on a regular basis and any significant change should be notified to Ice Cold Rentals immediately. In the unlikely event of breakdowns this is covered by the manufacturer’s service agents who provide 24 hour back up and the cost is covered by Ice Cold Rentals provided that the hirer has adhered to the terms and conditions of the hire. The hirer must not attempt to repair the unit without prior permission from Ice Cold Rentals .

There is a £2000 insurance excess on every claim relating to damage or theft of the trailer which the hirer is liable to pay. We do not accept any liability for loss of contents under any circumstances therefore the hirer must ensure that the contents and trailer is covered and fully insured.

The hirer must ensure that there is adequate ventilation around contents to ensure that the temperature is evenly maintained. Contents to be stored must be food safe and free from contamination. Contents entering the chiller must not be hot and must be between +5 to +1 0 degrees centigrade. It is the hirer’s responsibility to ensure that all temperature criteria are adhered to.

The door must only be opened to allow access and the strip curtains be allowed to hang over the entrance to the doors. Leaving the doors open for long period will cause large fluctuations in temperature and this in turn will cause the fridge to block or ice up. Any refrigeration malfunction / damage / breakdown / misuse must be notified to Ice Cold Rentals immediately and we will arrange for an engineer to assess/repair the problem as soon as possible.

The trailer must not be towed or moved without any prior consent. All trailers are fitted with anti-theft devices at the time of delivery. Any loss or damage of these items will be charge for. Keys @ £10.00, Padlocks @ £15.00, Wheel Clamps @ £1 20.00, Hitchlocks @£75.00. All prices exclude VAT.

We do not insure hirers to tow our trailers. Please ensure that you have fully comprehensive insurance to tow a trailer. You may also wish to consider adding the Trailer to your insurance whilst on hire as the Hirer is responsible for Loss, damage and against theft. Documentary proof will be required.

Under no circumstances is the hirer allowed to:-

  • Alter or modify the unit and its associated equipment.
  • Remove the refrigeration and its associated equipment.
  • Deny access to Ice Cold Rentals to the unit.
  • Sub-let, re-hire or sell the unit or its associated equipment.

The Customer must:-

  • Maintain the refrigeration trailer and its associated equipment in the condition in which it was delivered.
  • Maintain regular cleaning rotas as per environmental health regulations.

If the unit is returned in a dirty condition then a £50.00 cleaning charge will be made. The hirer is responsible for all accidental damage and will cover all consequential losses as a result. The hirer shall also fully and completely indemnify in respect of all claims for any reason whatsoever for injuries to persons or property caused by, or in conjunction with, or arising from the refrigeration and/or associated equipment and in respect of all costs and charges in connection herewith.

Whilst every effort is made to provide the customer with refrigeration equipment as quoted on the day and time requested, Ice Cold Rentals cannot be held responsible for delays due to incidents beyond our control i.e. Non-payment of accounts, serious traffic delays, breakdown of delivery vehicle, inclement weather or acts of God or other related aspects.


Payment in full as detailed in the quotation.

Ice Cold Rentals reserve the right to charge 5% over bank base rate on all overdue accounts until settlement in full.


If the alteration for any other reason and fundamentally different from the Equipment as quoted you may terminate this contract and any Deposit paid will be refunded. Otherwise the following cancellation charges apply:-

  • 90 days before the Hire Start date – 25% of the total Price
  • 30 days before the Hire Start date – 50% of the total Price
  • 14 days before the Hire Start date – 75% of the total Price
  • 7 days before the Hire Start date – 90% of the total Price
  • Cancellation less than 7 days is non refundable.
  • You may wish to take out insurance cover against cancellation.


Ice Cold Rentals are not liable for making good or repairs to the Site unless caused by our negligence or breach of contract.

If the Equipment cannot be installed because of adverse weather or other circumstances beyond our control, our liability shall be limited to return of any money You have paid.

Ice Cold Rentals are not liable for your property used or stored in our refrigerated trailers or units.Ice Cold Rentals We are not liable for breach of contract to anyone other than You.

Unless covered by the next clause or expressly accepted in these Terms & Conditions We shall have no liability to You for any indirect or consequential loss (including loss of goodwill, loss of custom and loss of profit).

Ice Cold Rentals do not exclude or limit our liability to You for;

Death or personal injury arising from Our negligence nor Loss or damage caused by fraud by Ice Cold Rentals. Any liability We have to you under consumer protection legislation that cannot be excluded or limited.

Ice Cold Rentals have no liability to You the Hirer for any indirect or consequential loss (including loss of goodwill, loss of custom and loss of profit) whatsoever.


Acceptance of delivery of the equipment by the Hirer or its appointed agent will be conclusive evidence that the said equipment has been examined and found to be complete in accordance with the manufacturer’s description, in good order and condition, fit for any purpose for which it may be required and in every way satisfactory.


Any claim for damages by the Hirer against Ice Cold Rentals arising out of the Hirer’s use of the equipment shall, subject to Ice Cold Rentals admitting liability or being found liable for such damages, be limited in amount to the total amount of the rental payments paid by the Hirer for the equipment to Ice Cold Rentals as at the date of Ice Cold Rentals receiving notification of any such claim.

The Hirer shall be solely responsible for and hold Ice Cold Rentals fully indemnified against any loss or damage (excluding death or personal injury) to the equipment and any loss of profit, cost or expenses and any loss or damage (excluding death or personal injury) to any property arising in connection with any of the said equipment or as a result of the use thereof. Ice Cold Rentals hall not be liable for any loss other than death and personal injury which may arise out of or in connection with the failure of the said equipment for whatever reason. Save as provided by Law, Ice Cold Rentals exclude all warranties relating to the equipment and the Hirer’s use thereof except as specifically stated herein.


If the Hirer shall default in making any payment for any period in excess of thirty days or if the Hirer is in breach of these Conditions of Hire, or becomes insolvent or compounds with its creditors or has distress or execution levied upon its property or is wound up or goes into liquidation (except for the purposes of a solvent reconstruction) or has a receiver, administrative receiver or administrator appointed of the whole or any part of its assets or suffers any similar process under the law of its domicile then Ice Cold Rentals shall be entitled to terminate the agreement forthwith and enter upon the Hirer’s premises and to remove the equipment without notice to the Hirer. Ice Cold Rentals are hereby indemnified by the Hirer in respect of all and any damage or loss to the Hirer or any third party resulting from the exercise by Ice Cold Rentals of its rights therein reserved. This shall include Ice Cold Rentals recovering all amounts outstanding and payable as a result of such action.


Ice Cold Rentals hereby warrant to the Hirer that at the commencement of the rental period the equipment complies with its quoted description. The benefit of this warranty may not be assigned by the Hirer to any other party. In no event shall Ice Cold Rentals be liable to the Hirer for any consequential incidental or exemplary damages such as loss of stock and revenues or use of any equipment or down time costs. Ice Cold Rentals shall not be responsible for any delays or failures in delivery of equipment or in making repairs or replacement due to unavailability of parts, or labour, or industrial disputes, delays in transportation or other causes beyond its reasonable control. The foregoing warranty shall not apply to any damage to equipment caused by accident, misuse or abuse. Ice Cold Rentals do not warrant the merchantability of the equipment or its fitness or suitability for any particular purpose or use.